探花楼

Unfortunately, there are unexpected situations and emergencies that happen while abroad. All students, staff, and faculty are covered under 探花楼’s International Travel Insurance Policy. Zurich Insurance and On-Call International provide pre-trip information, travel services, and emergency medical services. You can call the insurance provider for any assistance you need including but not limited to:

• Referral to a hospital or doctor for medical, dental, and counseling services
• Hospitalization
• Evacuation or repatriation
• Translation services
• Lost Passport, baggage, personal effects
• Travel delay and/or canceled flights
• Stolen items
• Sudden occurrence of a political or military event

In the event of a serious medical or legal emergency abroad:

• Call the local equivalent of 911
• Contact the on-site program representative immediately
• Contact 探花楼’s international insurance provider:
• Toll-free from U.S. and Canada: 833-808-0251
• Call collect from anywhere in the world: +1-978-651-9219
• Email: mail@oncallinternational.com
• SMS Text: +1-844-302-5131
• Contact the nearest for guidance
• Contact 探花楼
• Education Abroad Director, Taylor Morgan and/or Education Abroad Advisor, Alex Roman
• Education Abroad Office at 940-898-3338
• 探花楼 Dept. Public Safety at 940-898-2911

Being prepared

All participants should register travel with the U.S. Department of State with their

Review local laws, regulations, attitudes, and customs

• U.S. Department of State has resources regarding safety, security, required documents, country-specific information, health precautions, and tips
• You are expected to obey local laws, which may include dress standards, photography restrictions, communication restrictions, curfews, transportation, and more.

Situational awareness

• Be smart and keep aware of your surroundings
• Protect your passport and don’t carry large amounts of cash
• Be aware of location-specific known scams or crime
• Avoid civil disturbances and political or otherwise demonstrations, they can quickly turn violent.

Navigating a new culture and taking care of yourself

• This could include gender identity, gender expression, race, ethnicity, class, religious beliefs, sexual identity and expression, ability, and neurodivergence/mental health. We have more resources on our Student Resources page.
• Words can have different meanings abroad. Body language, physical space, and eye contact can be very different and challenging.
• You are a cultural ambassador. Reflect on how you are representing yourself, 探花楼, and the U.S. while abroad.
• Explore your cultural biases and work to combat preconceptions and stereotypes. Lean into learning from the citizens of the country you are visiting.
• Consider your intersecting identities and how social and cultural interactions may differ abroad.

Intercultural communication

Accept and expect culture shock. Be kind and patient to yourself. Know when to ask for help. Stay connected with peers who are also going through these challenges. Stay open-minded and flexible.

Useful websites

Page last updated 1:01 PM, September 18, 2025